Copylogic provide a number of innovative solutions for both Faxing and SMS Communications.

Below you will see some of the benefits of two of our Solutions and some of the customers in the UK who already use these two solutions which add real weight to just how successful they both are.

Captaris Rightfax

Faxing is still a business critical communications method employed by organisation to perform a multitude of tasks from receiving orders, delivery notes to times sheets etc.

Faxing using conventional methods is expensive and has a number of negative issues, not least of all compliance related. These issues include:

• Multiple Fax machines that need to be purchased and replaced periodically
• Often Fax machines do not have a service contract
• Fax machines require analogue phone lines that cost a fortune every month
• Fax machines require toners and paper that can cost a lot of money
• Faxing hard copy is not environmentally friendly
• Faxes can go missing which could have been orders
• Faxes can be hard to read
• Staff spend a lot of time waiting for a Fax machine and then feeding paper through etc
• Staff spend a lot of time looking for Faxes that are lost
• Staff spend a lot of time on the phone chasing to see if Faxes have been sent or received
• Although you get transmission reports, you do not have any knowledge or history of the content of the Fax
• Faxes can lay around on Fax machines causing issues with security
• There are many more!

What does our solution do for you:

• No Fax machines are needed in your business
• Only one Fax line is needed instead of the multiple lines you will be currently paying for
• You will no longer need to buy the toners and consumables
• Faxes will arrive electronically and can at a later stage be printed a perfect copy if paper record required
• Unwanted Faxes can simply be deleted
• Faxes can not go missing
• Faxes will be easy to read
• You will never wait for a Fax again
• Each member of staff can have their own Fax number so Faxes will go to the relevant person or team
• Faxes cannot get lost
• No time is needed to send Faxes as you will do it from you PC
• Front Covers are created automatically to save further time
• Faxes that are not created on your PC (i.e. word etc) can be scanned to the PC and then automatically added to the Fax
• Every Fax either sent or received is saved In a database including the contents of the documents so you have full archive history to meet your compliance needs
• This solution has an extremely short pay back period as the savings are huge

Avanquest Text Message Server

Text Message Server is a Solution that will add real value to any organisation that needs to communicate with its customers, staff or any groups of individuals where speed and cost effective communications is key.

Clear Benefits of SMS messaging are obvious:

• Cheaper than making a call
• 90% of the UK population have a mobile phone
• Always on
• Fast and Discreet
• 98% of all texts are read

Education:

There are many ways in which text messaging can be used in the education arena; not only to keep students and staff up-to-date, but to ensure student welfare and safety.

• Student services
• Adult education information
• Tutor/tutee communication (homework reminders)
• Tutor/parent communication
• Education maintenance allowance
• Combat truancy

Integration in the Education Market:

• Integration with any application:
• Electronic registration - SIMS.net, CMIS, SITS:Vision and Bromcom
• Email – Exchange/Lotus Notes/GroupWise
• Library book software
• Blackboard/Sharepoint portals
• Intranet/Extranet

See below some of the systems we integrate with

See below just some of the Education clients using Text Message Server:

Killer Questions for Schools and Colleges:

• How does your school combat truancy?
• What is the process used by your attendance staff?
• How do you contact parents if the school is closed?
• How do you quickly contact parents if the school bus is late back from a trip?

Our solutions will answer all of these questions for you.

As well as Education, Text Message Server is of real value in the Financial Vertical.

See below some of the benefits:

• Overdraft alerts
• Credit card payment reminder
• Last 5 transaction mini statement
• Loan or mortgage approval
• Account balance

General Business has a huge number of benefits available. Take for example a car dealer who wants to remind clients about servicing or MOT’s and will no longer need to send a letter saving all that postage.

Think of recruiters who get given a placement and need to fill it quickly? A simple text to candidates on their base that meet the requirements can be sent a text in seconds. Think of all the savings on call charges and time taken calling candidates to remind them of interviews or temps being reminded to go to work the next day.

General Business Benefits:

• Contact with mobile employees/IFAs
• Improved customer service
• Marketing
• Notification of transaction
• Prevention of fraud/Identity theft
• Credit card transactions
• Trade confirmations
• Automates business processes
• Speeds up communication
• Reduces costs

Improvements for Customer Service:

• SMS provides competitive advantage
• Reduces customer churn
• Fast, cheap and inclusive method of communication
• 98% of SMS messages are read

In addition to Business and Education, Public Sector Clients can take advantage of a huge array of benefits.

SMS Messaging for Local Government:

• Election results
• Contacting councilors
• Integration into back office systems
• Inbound for fly tipping information
• Planning application notification
• Customer services

SMS for Emergency Planning:

• Notify category 1 responders & voluntary workers
• Notification of training courses scheduled
• Notify school closures
• Environmental health alerts
• Flooding and severe weather information
• Local residents to check bulletins from different media sources (local radio, websites or television)
• Can be targeted by a specific location (i.e. postcode area RG3, RG4 etc)
• Data capture can be via call centre, website registration
• Contact EP staff with both urgent and non-urgent information (meeting reminders)

SMS for Housing Associations:

• Housing Association meetings
• Notification of training courses
• Rent reminders
• Notification to tenants – property maintenance
• Contacting field staff

Integration with any application including:

• Non Stop Gov, Software AG
• Email – Exchange/Lotus Notes/GroupWise
• Sharepoint portals
• Intranet/Extranet

Below is just a few of the customers using Avanquest Text Message Server:

Please contact us to find out more.